Showing 47 Meridian Energy Power Reviews

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Meridian is the best company customer service and billing excellent.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Meridian is the best company customer service and billing excellent.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love meridian. If my pay day is a couple of days after discount day i ring them and they always extend promt payment discount date for me. Only power company i have ever been with

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Happy with meridian. Have compared prices with other companies and they always come out on top. Have always had stress free dealings with them when I need to contact them

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

I switched about 4 years ago to them... told them they will never beat what I was currently paying with powershop... well they did... its now like having their summer rates all year round. They also gave me $300 credit when i first moved to them and I was allowed to switch back to powershop at any time if I felt I wasnt getting the best deal.... well im still with them. Plus they send weekly usage updates, you can check online too. No app though which is the only negative I can think of

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Always helpful when we phone

How did the switch go?
4
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.3

Any comments?

It doesn't seem any cheaper even though the switch my number said it should be

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

So cheap perfect for my little family

How did the switch go?
5
Customer Service
3
Clear Billing
2
Overall Satisfaction
3.3

Any comments?

Sometimes good sometimes bad i find big power jumps

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love meridian, great in customer service and price!

How did the switch go?
5
Customer Service
4
Clear Billing
2
Overall Satisfaction
3.7

Any comments?

The bills are not easy to read. I've had to call up a couple of times to try and understand what was on the bills and what it means

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

Good power company, would recommend

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Great pricing on the plan I am on, awesome to see daily usage, get alerts if bill increases by a set amount. Very happy with the company, only thing that could make it better is cheaper pricing or a free hour each day!

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Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Shelley Bruce , 2024-10-14

Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.

KMN Sharma , 2024-09-06

The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.

Sandra Aikin , 2024-11-26

My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.