Showing 41 Flick Electric Power Reviews

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

In a nutshell, g.reat communication, great services, reasonable prices

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

I LOVE IT

How did the switch go?
4
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.0

Any comments?

flick is a good company that is eco friendly and is easy to use,flick has too plans which i think is both very good and it even provides the move house thing where the electricity goes on even if you move house

How did the switch go?
4
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.0

Any comments?

flick is fantastic

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Rubbish company, over charges , ripped off and I don't recommend

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Excellent provider.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Excellent provider.

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

I think that Flick have revolutionised the market and are the only provider pushing any real competition. That alone makes me want to support them regardless of any shortcomings they have.

How did the switch go?
4
Customer Service
5
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

I live how Flick has made me a lot smarter about our households power consumption.

How did the switch go?
5
Customer Service
5
Clear Billing
4
Overall Satisfaction
4.7

Any comments?

Easy going for a power company. Reward loyalty rather than bribing new customers

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

Spikes in spot prices aren't fun. But long run have saved without much change to usage

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

Don't know about their customer service because never had a problem to need to ring them

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Awesome company

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

prices are higher over winter but NOT like genesis was, love the weekly bills and they send you dirty alerts to let you know that power is crazy high and turn off what you can. It has made us be more active in turning things off and not doing washing etc when it is crazy high. Our power in summer was way way way cheaper.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Flick are fantastic, they have saved our household so much money since joint, and there customer service is world class. They clearly explain any discrepancies in bills so you know what to expect, and you can never get behind on power as it is taken weekly from your account via direct debit. One the best decisions I made in regards to our household bills and utilitites !

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Not worth them being a power company . For a week they charged $410..

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Cheap and definitely keep you informed on any changes to the cost of power daily😊

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Amazing company would never change again I'm saving so much money with them and the weekly billing system is fantastic I love being a flickster and won't give them up

How did the switch go?
4
Customer Service
5
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

Love the Flick customer service and our bills are so much cheaper than our previous provider.

How did the switch go?
5
Customer Service
4
Clear Billing
3
Overall Satisfaction
4.0

Any comments?

Caught by high spot prices but hopeful of improvement soon.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

After a couple of hairy weeks it's brilliant again

How did the switch go?
5
Customer Service
5
Clear Billing
4
Overall Satisfaction
4.7

Any comments?

Even though the price was high for a few weeks, I will stick with them for the good summer prices which will outweigh the expensive time!

How did the switch go?
5
Customer Service
5
Clear Billing
3
Overall Satisfaction
4.3

Any comments?

apart from the huge winter spikes in prices im still sure there the cheapest for us

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Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

bree Bree , 2024-10-25

Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly

Shelley Bruce , 2024-10-14

Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.

Victor Mokaraka , 2024-11-01

Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job