Switching to Slingshot Power is an easy and straightforward process which takes only a few days. Before you make a switch, it’s best to check for any break away fees from your current provider, so that you can be prepared.
There are two common reasons as to why your power is out: faults and outages. If you’re the only one in your neighborhood who’s experiencing this, then it’s a fault. However, if it’s not just you in the neighborhood whose power is out, then the problem could be an outage. Usually, you’ll receive a notice from the lines companies when there is scheduled maintenance in your area. Unplanned outages, however, can occur as a result of weather changes, accidents, and other uncontrollable occurrences.
If you or someone in your household is medically dependent on electricity, it’s best to inform Slingshot Power immediately, as this can require the use of critical medical equipment that demands continuous and stable electricity. You and your health provider have to provide evidence of medical dependency by completing a form found on Slingshot's website and emailing it to Slingshot’s customer support.