A medically dependent customer is someone dependent on electricity to sustain the medical equipment used for their treatment, life, and needs. In this instance, the loss of electricity can result in serious harm or even loss of life. In this instance, Globug NZ does not recommend medically dependent customers to choose Globug power plans as they provide electricity on a pay-as-you-go basis. In this case, Globug can help connect you with Mercury.
Upon joining Globug, you will get a $10 credit that you can use as a one-day extension in order to top up before your power is disconnected. Remember to top up before 11 AM to avoid disconnection. In case you encounter any problems when it comes to topping up your Globug prepay electricity account, you can contact Globug customer service in order to discuss your options.
Globug charges per transaction or under a pay-as-you-go basis. Aside from the standard Globug prices, you will also pay for top-up fees, notifications, reconnection fees (when applicable), late payment fees, and other charges such as metering inspection and credit.
Globug uses a prepaid electricity structure, charging you as you go. In that case, Globug rates will depend on factors like whether you’re a low-power user or a standard user, where you live, and of course, how much energy you consume daily.
Globug’s users can top up their accounts via internet banking, the Globug website, or their Globug App, compatible with both Android and iOS. It’s also possible to pay in person over the phone or in recognized convenience stores across the country.