Kacific Satellite Broadband Review 

Aug 04, 2023
Broadband
Eleonora
Kacific Satellite Broadband services

Satellite broadband services provide reliable, high-speed Internet at an affordable cost. One such service prominent in the Asia-Pacific region is Kacific. 

This Kacific Satellite Broadband review covers everything you need to know regarding its services to help you make an informed decision.

What Is Kacific Satellite Broadband?

Kacific Satellite Broadband World-Class Engineering

Kacific Satellite Broadband is a satellite broadband services provider. It operates a high-throughput satellite (HTS) network, providing fast, affordable broadband connectivity across the Asia-Pacific region.

The company's primary satellite, Kacific-1, is equipped with Ka-band technology, allowing efficient and cost-effective Internet connection. Kacific-1 has a capacity of 56 high-power beams that cover over 25 countries, including remote and rural areas with limited terrestrial infrastructure.

Through high-quality broadband access, Kacific can empower various sectors, such as government agencies, healthcare providers, educational institutions, businesses, and communities.

How Does the Kacific Satellite Broadband Work?

Connecting to the Kacific-1 satellite requires a small satellite dish and a modem. The dish is installed at a location, like a home or business, pointing towards the satellite.

Data is transmitted from your location to the satellite using the dish when accessing the Internet. This is called the up-link. 

The satellite receives the data and then sends it back to Earth as down-link signals. These signals are received by ground stations on Earth, which connect to the internet backbone, a network that links internet providers and data centres worldwide.  

When data is sent from the Internet to the user, it follows a similar process but in reverse.

When Was the Kacific Satellite Launched?

Kacific Broadband Satellite Group launched its first, and currently, only, ever Kacific-1 satellite (based on 702 satellites) on the eve of 16th December 2019. The satellite went into space on a SpaceX Falcon 9 rocket from Cape Canaveral Station, Florida. 

Where Is Kacific Satellite Available?

Kacific satellite is presence in 25countries across Asia pacific

Compared to other services, like OneWeb satellite, Kacific provides coverage to several countries, especially the Asia-Pacific. According to its coverage map, the Kacific-1 satellite serves over 25 countries in the following regions:

  • Southeast Asia: Countries such as Indonesia, Philippines, Malaysia, Thailand, Vietnam, Cambodia, Myanmar, Laos, and Singapore.
  • South Asia: Countries like Bangladesh, Sri Lanka, and the Maldives.
  • Pacific Islands: Fiji, Papua New Guinea, Vanuatu, Solomon Islands, Kiribati, Tuvalu, Tonga, Samoa, Cook Islands, Marshall Islands, and more.
  • East Asia: Covering parts of China, including Hong Kong and Macau.
  • Oceania: Encompassing Australia and New Zealand.

Why You Should Use Kacific Satellite Broadband

Here are some of the pros of using Kacific satellite broadband service:

Wide Coverage

You can enjoy high-speed Internet even in the remotest parts of the Asia-Pacific region using Kacific Satellite. This helps bridge the digital divide by reaching areas where traditional terrestrial networks are unavailable.

Reliable Connectivity

Kacific Satellite Broadband provides reliable internet connectivity, especially in areas with limited traditional terrestrial networks. You can rely on a consistent connection for your online activities.

High-Speed Internet

High Internet Speed with Kacific-1

Kacific's high-throughput satellite (HTS) technology allows high-speed satellite broadband, enabling faster downloads, uploads, and streaming. 

Testing various Kacific providers using our speed test tool, we found Kacific to have an average of 14.46 Mbps download speed and 2.96 Mbps upload speed. While it's not as fast as the Starlink satellite, it's relatively faster than a traditional Internet service. 

Scalable Solutions

Kacific Satellite Broadband offers scalable solutions to meet the needs of different users and organisations. It can supply Internet for individual homes, small businesses, government agencies, or communities.

Why You May Consider Not Using Kacific Satellite Broadband

Here are some cons of Kacific satellite broadband:

Higher Latency

Latency is usually a primary concern while dealing with satellite internet. This is because they generally have higher latency compared to terrestrial networks. 

Kacific satellite latency is over 600 ms. Although, the partnership with HGC is expected to help reduce this value. Until then, you'll likely face noticeable delays during real-time applications like online gaming or video calls.

Limited Bandwidth

Kacific provides a bandwidth of about 85 Mbps. More users share the available bandwidth during peak times or in densely populated regions. This potentially reduces speeds and slows performance.

Installation

Kacific-1 Satellite installation

Installing a satellite like Kacific-1 might not be that tasking, but it requires professional knowledge. You'll have to hire an expert and pay some initial setup costs. The physical presence of a satellite dish may also be subject to local regulations or aesthetic considerations.

Cost

Kacific remote Internet is a cheap option

Kacific remote Internet is likely a cheap option when compared to other satellite broadband services. However, it's still more expensive than a regular traditional data plan. 

Kacific Broadband Plans and Pricing

Kacific Satellite delivers its Internet services to consumers through telecommunication distributors like Brdy. These providers set the plans and pricing, which may vary.

In New Zealand, you can expect to pay an average of $100 monthly for broadband services. 

How to Get Kacific Satellite Broadband

Kacific has made it pretty simple to enjoy its services. Here are a few steps you can take. 

  • Check Availability: Visit the Kacific Satellite Broadband website or contact their sales or customer support to check if their services are available in your location. They will be able to provide you with information on distribution partners in your areas.
  • Determine Requirements: Assess your internet requirements, including the desired bandwidth, data usage, and specific needs for your home, business, or organisation.
  • Choose Distributor: Select a reliable local distributor from the Kacific website. They can guide you through the process and provide detailed information about available plans and pricing.
  • Installation: You'll get a satellite dish and modem from your provider. You may need to schedule an installation appointment with their technicians to set up the equipment at your location.
  • Configuration: This may involve entering specific settings or parameters into the modem to establish a connection with the Kacific satellite network. The installation technicians or support team can guide you through this process.

Is Kacific Satellite Broadband Worth It?

Is Kacific Satellite Broadband Worth It, yes or no?

Kacific satellite offers some of the best broadband services to remote areas with poor network reach. If you live within the Asia-Pacific region, where the weather and other factors affect the quality of traditional networks, Kacific broadband might be a good choice to get fast internet. 

But considering its downsides, like poor latency and cost, you might want to consider other options. 

Conclusion

Kacific Satellite Broadband provides high-quality broadband access. Their coverage spans across Asia, the Pacific Islands, and Oceania. So, this might be a reliable option if you're in New Zealand. 

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Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Charlotte Britton , 2024-07-24

Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.

KMN Sharma , 2024-09-06

The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.

Sandra Aikin , 2024-11-26

My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.