ICONZ Broadband Review 

Aug 03, 2023
Broadband
Eleonora
Man holding tablet connect to ICONZ Broadband

Source: DepositPhotos

If you're looking for a reliable broadband solution in New Zealand for your business, ICONZ Broadband might be a great option.

In this review, we provide helpful information regarding ICONZ Broadband, from its launch to its acquisition and merger. 

What Is ICONZ Broadband?

ICONZ stands for Internet Company of New Zealand Limited. It's a prominent internet service provider (ISP) based in New Zealand, offering broadband services to residential and business customers. They provide high-speed internet connectivity using various technologies, including digital subscriber line (DSL), fibre-optic, and wireless connections.

Now 30 years in operation, ICONZ (now ICONZ Limited) has innovated from offering internet solutions to full-fledged cloud hosting services for businesses. Their tailored plans meet the higher demands of small and medium enterprises. 

They also offer complementary services such as web hosting, email hosting, and domain registration. This further enhances their value proposition for businesses seeking comprehensive online solutions.

When Was ICONZ Broadband Launched?

Launched in 1992, ICONZ Broadband started as an ISP in Auckland, New Zealand, providing internet connectivity services to residential and business customers. 

ICONZ Acquisition, Merger, & Rebranding 

Acquisition by AsiaOnLine and Rebranding

In 1999, AsiaOnline acquired ICONZ and transformed it into a Pacific-based ISP. The company rebranded to AsiaOnline and became a part of a multinational company with offices across the Pacific Rim.

Merger and Expansion

After AsiaOnline went into liquidation in 2001, the Spencer family purchased the New Zealand portion of the company. They reinstated the original ICONZ branding. 

Under Michael Spencer's leadership, he merged the AsiaOnline operations with his existing ISP businesses: E3 and VISP, and centralized its operations to ICONZ House in Auckland

In the following years, ICONZ expanded its services and acquired several other businesses, including Free Parking, 2day.com, and WebFarm.

Investment in Webvisions and Acquisition

The Spencer family invested significantly in Webvisions, a Pan-Asian hosting company headquartered in Singapore, in 2006.

The partnership evolved, leading to ICONZ's acquisition of Webvisions in 2012. Both companies operated as one entity, known as ICONZ-Webvisions Pte Ltd.

Rebranding to ICONZ Limited

In 2015, the New Zealand branch of ICONZ-Webvisions was rebranded to ICONZ Limited, separating ICONZ from the Webvisions brand.

Acquisition by Plan B

Plan B, a New Zealand-based company specializing in data security and business continuity, acquired ICONZ Limited in 2016. Plan B works with businesses in New Zealand and internationally to protect their data, infrastructure, and operations from unexpected events.

Why Should You Use ICONZ Broadband

Man using smartphone connected to New Zealand ICONZ broadband

Source: DepositPhotos

Comprehensive IT, Data, and Cloud Solutions

Like ASCData broadband, ICONZ offers a wide range of comprehensive IT, data, and cloud solutions to meet the diverse needs of its customers. With its integrated services under one roof, you can manage your IT requirements with a single service provider. 

Industry Expertise

With more than 30 years of experience in the internet and technology sector, ICONZ has become household name. It's one of the founding ISPs in New Zealand and has accumulated valuable knowledge and insights to deliver high-quality services to its customers.

The company's industry expertise enables them to stay up-to-date with the latest technological advancements, delivering services to top firms like IBM, Rosie Pacific, and NEC. 

Organized Services

ICONZ Broadband's organized services cater different customer segments, whether they need advanced cloud solutions or data management. Their simplified decision-making process allows clients to find the most suitable broadband and IT solutions with ease.

ICONZ also makes things better with its responsive customer support, enhancing overall customer experience.

Why You May Not Consider Using ICONZ Broadband

Overwhelming for Small Businesses

Small business owner with limited IT needs using smartphone and laptop

Source: Pexels.com

ICONZ'a service offerings and scale might be overwhelming for small businesses with limited IT needs and resources. It primarily caters to businesses of varying sizes, most of which are large enterprises.

Also, the pricing structure of these enterprise-grade solutions might not be cost-effective or feasible for smaller businesses with constrained budgets. If you are facing this issue, check out this article on how to save money on broadband.

No Residential Broadband Plan

While ICONZ broadband previously offered internet services to residents and businesses, its current offerings focus more on the commercial sector. This could be a challenge if you're looking for a single solution for your home and office. 

Is ICONZ Broadband Worth It?

ICONZ can be a reliable solution for you if your business requires high-scale internet and IT solutions. Their services cover all possible areas, from data to cloud management and maintenance. However, they might not be suitable for residential or small business use. 

Conclusion

ICONZ Broadband has the quality of experience in IT every business requires to scale its operations. Their services are comprehensive and organized, making them a reliable broadband solution. If you're looking to get ICONZ Broadband, you can compare its plans on our website. 

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Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

bree Bree , 2024-10-25

Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly

Shelley Bruce , 2024-10-14

Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.

Victor Mokaraka , 2024-11-01

Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job