When it comes to customer service, Countdown have plenty of experience as one of New Zealand’s best supermarkets, serving over 3 million Kiwis weekly. Their vast experience has led them to become one of the leading supermarket brands in the country, with over 18,000 employees and more than 20,000 products in each of their stores nationwide.
With great everyday value and convenience as their pillars of success, they pride themselves on making shopping experiences in their stores worth every cent. Their Onecard programme is a loyalty programme for Countdown stores wherein you can earn a point for every $10 spent on qualifying products, both in-store or online. The Onecard Visa is a Countdown credit card that makes points easy to earn through everyday shopping.
If you’re a regular shopper at Countdown, you don’t want to miss out on the Onecard Visa, which can give you exclusive discounts and offers. Even if you shop with Onecard Visa in other stores, as long as Visa is accepted, you’ll still earn points.
Want to see how the Onecard Visa compares against other credit cards with loyalty programmes? Find out using glimp’s credit card comparison tool!
If you already have a Onecard, your points can be doubled when you’re a Onecard member and a Onecard Visa cardholder. With the promise of great value and convenience, you can even get free delivery with Countdown shop when you spend more than $200 in Onecard Visa online transactions! On top of this, you can use your Onecard Visa in NZ stores and wherever Visa is accepted, and still earn points with your transactions.
Shopping at Countdown stores becomes even better with a Onecard Visa. You’ll enjoy a fair purchase interest rate and no annual fees for your first year. What’s more is that you can save on fuel, as Countdown have teamed up with AA Smartfuel, allowing Kiwis to earn fuel discounts at BP and Caltex service stations.
Fees and charges with a Countdown Credit Card in NZ cover only the essential aspects, as your shopping experience, done with joy and ease, is still most important. Onecard Visa generally applies a purchase interest rate of 19.99%p.a, a cash rate of 22.99%, and an annual fee of $65.00 (except in your first year). You’ll be eligible for 55 days interest free whenever you pay your balance in full and by the due date.
There are various ways to earn points for a Onecard Visa in NZ and anywhere Visa is accepted. You can earn points in everyday shopping and from any purchases that you make using your Onecard Visa. When you shop at Countdown stores, your points are doubled, as you earn them both as a Onecard member and as a Onecard Visa cardholder. In addition to this, you’ll receive a $15 rewards voucher for every 200 points that you earn. With a Onecard Visa, you have many opportunities to earn rewards and save money at the same time.
Generally, Countdown deliveries nationwide take 7 days, but you can use Onecard Visa for online transactions anytime, anywhere. While deliveries usually cost between $9 to $14, they’re free if you use your Onecard Visa for transactions over $200.
Yes - you can view the points you’ve earned online by downloading the ‘myCountdown’ app and registering your account. Simply navigate to the dashboard to manage your points, and to be notified about upcoming promos and offers.
4.6
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly
Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.
Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.