Cloud Edge Broadband Review

Aug 10, 2023
Broadband
Eleonora

Having outrageous internet charges in your business expenses isn't fun at all. Unfortunately, this is the reality of several small business owners in New Zealand. 

Business owners sometimes pay through their noses to ensure they get an uninterrupted internet network; however, they still face sluggish connections, affecting business operations. Cloud Edge broadband's range of comprehensive solutions might be a way out. 

This review covers everything you need to know regarding its features and services to help you make informed decisions.

Cloud Edge: Overview

Cloud Edge B2B Communications Technology Provider

 

Cloud Edge is a B2B communications technology provider offering phone systems and business internet plans. With over a decade of experience, it features solutions that focus on helping businesses save costs without compromising quality service. 

They employ a consultative approach backed by quality IT expertise, support, and partnerships, providing a more customized business solution for customers.

Since 2014, Cloud Edge has served clients from several industries across Wellington and the rest of New Zealand. Its client base includes SMBs needing reliable and competitively priced phone and internet solutions and good IT support.

Cloud Edge Broadband Solutions: How Does It Work?

Cloud Edge Broadband Solutions

There are two broadband solutions that Cloud Edge offers: mobile plans and internet plans. 

Mobile Plans 

This comprehensive solution is meant for businesses, including sole traders. It covers data, text, and voice plans. Cloud Edge uses its network pool to provide quality internet coverage. Regardless of location, you can access the internet across your smart devices, from your phones to your smart TV. 

This package is suitable if your business involves frequent trips around New Zealand. 

Internet Plans 

Shared internet connections come with several disadvantages. While it appears to be a less expensive solution, it’s not always economical, as it’s usually unstable regardless of how much you pay. 

The Cloud Edge internet plan helps provide dedicated internet service to small businesses to eliminate this issue. You get what you pay for; the data you get is the maximum you can use. 

Why Should You Use Cloud Edge Broadband?

Here are a few reasons to consider Cloud Edge Broadband:

Responsive Customer Support

Responsive Customer Support

Cloud Edge takes customer support seriously. Their helpful and dedicated team is available via phone and email to resolve issues or answer your questions promptly.

Verified Company Profile

While searching for a reliable broadband service, one of the vital things to consider is the company’s profile. How long have they been in operation? Can we verify their client base?

Checking all these boxes, we can confirm that Cloud Edge is reliable. They've been serving several businesses in the health, technology, and agricultural sectors since 2014, earning a solid reputation in the market.

Cost-Effective Business Solution

Cost-Effective- Saves cost

Some broadband solutions in New Zealand aren't all that pocket-friendly to businesses; you can spend up to $500 for the lowest package per month. 

However, Cloud Edge understands the necessity of budget-friendly solutions for businesses. They offer special business rates for phone systems and competitive internet deals. You get high-quality services at prices that won't break the bank.

Transparent Fee Structure

One thing similar among several broadband services is hidden fees and surprise charges. However, we find Cloud Edge solutions transparent. 

Their fee structure is straightforward as they have all details regarding their services on their website. During the consultation, they also ensure you learn about all costs before signing up.

Consultative Approach

A business Consultation

Cloud Edge doesn't believe in one-size-fits-all solutions. They take the time to understand your business requirements and goals through consultation. 

While they highlight their plans, Cloud Edge gives room for custom solutions, which isn't common amongst broadband services.

Why You May Not Consider Using Cloud Edge Broadband

As good as this service sounds, here are two drawbacks we found. 

Limited Solution

While Cloud Edge is an expert in communications technologies like phone systems and business internet plans, they might not have the same extensive range of services as larger providers. For example, they may not offer solutions like cloud storage, cybersecurity, or advanced IT services that bigger companies might provide.

Cloud Edge might not be a fit if you need an integrated IT solution like the one ASCData Broadband offers.

Small Data Cap on Mobile Plans

The mobile plans are an awesome idea for businesses that require frequent trips. However, Cloud Edge provides a slim data cap on its mobile plans. 

Exceeding the cap could result in extra charges or reduced speeds. This could be a concern if your businesses require high data usage, such as those using mobile devices for video conferencing, file sharing, or accessing cloud-based applications on the go.

Cloud Edge Broadband Pricing and Plans

Mobile Plans 

Cloud Edge offers simple and affordable 4G mobile plans for businesses. Here's an overview of their packages:

  • CloudSmart 35: This costs $35 per month, and you pay yearly. You're only allowed 2GB of data, 400 minutes of voice, and unlimited texts anywhere within New Zealand. 
  • CloudSmart 65: This plan offers up to 10GB of data, unlimited voice calls, and unlimited texts anywhere in New Zealand. You can get this for $65 per month.
  • CloudSmart 90: You can get this unlimited plan for $90 per month. However, you'll get reduced speeds after 40GB of usage.  

Note that Cloud Edge charges you extra when you exhaust your allowed data. You pay 25 cents for every MB used after exhausting yours. There's also an excess data pack that gives you an extra 2.5 GB for $75.

Internet Plans 

The internet plans are for small businesses looking for a dedicated network solution. Below are Cloud Edge packages and how much they cost: 

  • UFB 100/50: For $109 per month, you can get unlimited data plus 100 Mbps download speed and 50 Mbps upload speed. You can read more about why the download speed is faster than upload.
  • UFB 100/100: This plan offers the best value for $119 per month. Added to the unlimited data, you get 100/100 download and upload speeds. If your team counts below 20, then you might prefer this option. 
  • UFB Max 500: This is best for large teams with over 25 persons. You get up to 950 Mbps of download and 450Mbps of upload speeds. 

How to Get Cloud Edge Broadband

Cloud Edge Contact Us Page

You can follow these steps to get the Cloud Edge Broadband network: 

  • Visit their official website: https://cloudedge.nz/.
  • Check through the plans and pricing on the Cloud Edge website.
  • Determine your data needs, budget, and what will be most suitable.
  • You can also contact the Cloud Edge support team and ask questions. 

Is Cloud Edge Broadband Worth It?

With nternet solutions starting at $35, quality customer service, offerings, and customised solutions, Cloud Edge broadband is certainly every small business's dream. 

If you don't have any challenges dealing with its slim data caps and limited solutions, Cloud Edge might be a desirable option and is worth trying. 

Conclusion

Solutions like Cloud Edge are quite rare. From its offerings to its services, Cloud Edge ensures you get the best deal for your money. While they might not offer core IT solutions like data management, they can be a helpful starting point for solo traders or SMBs. 

If you're interested in Cloud Edge, you can compare and get its best deals on this site.

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Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Charlotte Britton , 2024-07-24

Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.

KMN Sharma , 2024-09-06

The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.

Sandra Aikin , 2024-11-26

My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.