Kiwibank was brought about by the desire to have a “locally-owned, locally-run” bank with the interests of Kiwis at its core, and ensuring that any profits gained stays in NZ. They were first introduced in 2002 and have since expanded their offerings to include home insurance, contents insurance, life and living insurance, and even car insurance.
Kiwibank online takes pride in finding the right people to help Kiwis with all their insurances, allowing them to offer deals that suit each individual’s needs. Whether they’re interested in full comprehensive cover, or basic third party cover, Kiwibank has the right deal for you.
Kiwibank devotes itself to ensuring that Kiwis get the best car insurance deals possible. They take pride in their commitment to help NZ grow into a strong place for businesses to invest and thrive in. They strive to make their car insurance process as smooth and painless as possible, regardless of what kind of cover you need.
Help is just a quick phone call away with Kiwibank’s roadside assistance! Whether your car broke down in the middle of a drive, you need help with a sudden flat tyre, you’ve run out of petrol or you lose your keys, Kiwibank’s roadside assistance can reach you wherever you are.
Comprehensive car insurance is the highest level of cover you can get for your car from Kiwibank. It includes cover for accidental loss or damage to your car, as well as a replacement vehicle should you need it. This is a popular choice for people looking for the widest coverage for their vehicle.
Third party car insurance is a basic policy that covers liabilities for damage to someone else’s vehicle or property. You are not covered for damage sustained by your own vehicle under this policy. This is a good option for those who want cover on a budget.
This policy offers the same inclusions as a standard third party, but with the added benefit of covering your for theft or fire damage. It still doesn’t cover you for damage to your own vehicle in the event of an accident.
Kiwibank’s standard excess is $400, but they do offer customers a higher option which in turn, reduces the premiums they need to pay. Younger and inexperienced drivers may also face higher excesses.
Purchasing a Kiwibank comprehensive car insurance policy allows you to add on two optional extras: Roadside assistance and rental car services. The former benefit provides you with up to six call-outs a year for problems like your car breaking down or running out of petrol. Rental car services are offered should your car be stolen. Kiwibank will contribute to the cost of a rental for up to 14 days.
Your vehicle is only covered if it is being used for the following purposes:
For private, domestic, or social purposes
For community work (e.g. religious and social work)
In connection with a business or occupation, unless the person works as a salesperson, land or real estate agent, broker, courier driver, stock or station agent, or an insurance representative.
This policy does not cover:
Vehicles for hire
If the vehicle is being used for carrying goods or towing purposes
For racing practice
For racing
Kiwibank has a few expectations when it comes to filing a claim. Customers will need to provide:
Details regarding the incident
The vehicle and other insured property for inspection
Assistance to Kiwibank’s assessors, investigators, and anyone the company assigns to the case
Any reasonable information requested
Claims must always be truthful and accurate. Any fraudulent claims could subject your claim to being denied, as well as recovering any insurance already paid out, or even voiding the policy altogether.
Settling a claim will depend on whether the car is still repairable or not, and whether it is economical for the company to do so. If the car is repairable, Kiwibank will arrange for it to be picked up and sent in for repairs in order to get it back to its condition prior to the accident.
If Kiwibank determines that it is no longer possible to repair the vehicle, or if it’s uneconomical for the insurer to do so, they will pay you the agreed value shown in your policy, provided that the car was in a well-maintained and roadworthy condition. If not, Kiwibank will pay you the market value up to the agreed value at the time of loss.
4.6
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly
Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.
Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.