Can I Move My Broadband When I Move House?

Relocating? You’re probably wondering, “Can I move my broadband when I move house?” Well, you’re not alone.

Finding and setting up a new broadband service is frustrating for most people. You have to deal with service delays, installation fees, and compatibility issues with new equipment.

Wouldn’t it be easier to just take your current broadband with you? This way, you save time and get connected before settling down. As such, we’ve compiled this guide to help make your move a lot easier and ensure you get your broadband set up quickly during the transition. 

Transferring Your Internet From House to House

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Your internet connection is the last thing you should worry about when moving. Take the following steps to transfer your current broadband to a new house:

1. Contact your service provider to check if internet services are available at your new place, or use our broadband checker to do it quickly.
2. Ask for discounts for existing customers.
3. Book a transfer date for the move. 
4. Carry your equipment on your move-in day. 
5. Confirm the speed in your new house. Use our Wi-Fi speed test to ensure you're getting good speeds.

Moving Home With Different Providers

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Switching broadband providers is an easy process. Here are the steps to get started: 

1. Review your contract terms for any exit fees.
2. Use our broadband checker to compare the plans available at your new home.
3. Select a provider and sign up online or talk to one of our experts over the phone. 
4. Contact your previous provider and inform them of your move. 
5. Set up your equipment and wait for the new connection.
6. You’ll get a date for the transfer to your new broadband plan.

Cancelling Your Current Broadband Subscription

If you want to switch providers because the service isn’t available at your new address, you have to notify your previous provider and cancel your subscription. This is where it gets complicated. 

If you’re still under contract, you may have to pay a termination fee even if you encounter broadband access issues in your new place. Some providers also include additional costs to cover the loss of an existing customer. It's best to review your contract terms and conditions to identify any extra costs that come with premature cancellations.

Which Broadband Provider Has the Fastest Installation?

According to our experience and user reviews, Vodafone Fibre 2 has the fastest installation for its internet services. Vodafone has been in service for decades, providing fast internet connections at affordable rates to users all over the country.

What’s more, Vodafone broadband doesn’t charge any installation fee for their broadband connection, and you can get discounts if you're an existing customer. 

How Do You Set Up Broadband When Moving House?

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Don’t wait until the last day to set up your fibre broadband because you may come across obstacles that make the entire move seem like a bad idea. If you’re wondering how to install broadband when moving, try these steps:

1. Check if Fibre Is Available at Your New Place

Use our IP address finder to check if your new home is fibre-ready. 

If Fibre Is Available and Already Installed at Your Property

Contact your desired internet service provider and notify your move-in date and the broadband plan you want to be installed in your new home.

It’s essential to give at least a two-week notice to ensure the previous resident notifies their provider that they're moving out. 

If Fibre Is Available but Isn’t Installed at Your New Property

Schedule an installation date with your desired service provider on or after you settle in the property.

If you’re renting, however, it’s best to ask your landlord’s permission beforehand. 

2. Leave Your Current Optical Network Terminal and Its Power Cable Behind

The Optical Network Terminal (ONT) is a small box where you plug in your modem to get a fibre connection.

If the new property already has fibre installed, then there’s no need to carry it with you. You’ll find one waiting for you on the premises. 

3. Plug In Your Modem to the ONT

Once you get to your new address, plug your modem into the ONT to get connected.

If a fibre connection still needs to be installed, your new broadband provider will give you a date for when they can perform the installation.

How Long Will It Take to Set up Internet in a New Home?

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It normally takes about two weeks to get your broadband installed in a new home.

If the house already has a working broadband line, setting up a connection can take minutes. Simply plug in your modem or router to get connected. But sometimes, the internet may fail, so you may need an internet outage checker to check for any issues in your area. 

If you need a new broadband connection installed for fibre or a specific provider, however, it could take you longer. You may also incur more expenses like installation and activation fees. Some companies may offer free installation and activation services, along with other benefits, so be sure to compare different providers.

How Do I Get Internet While Waiting for Installation?

If you have good 4G or 5G signals, you can create a portable hotspot using your smartphone. The process uses your mobile data as a mini-WiFi hub to connect your other devices. 

To make the most out of your hotspot, compare different mobile plans and select one that fits your short-term needs. For example, if you must connect multiple devices to your hotspot, an unlimited mobile plan can save you the pain of quick data depletion. On the other hand, prepaid mobile plans are convenient if you’re on a budget or don’t need a lot of data.

Wrapping Up

Moving home doesn't have to be stressful anymore. By transferring your broadband to your new address, you can save time and money that you would've spent on new equipment and services.

If you want to stay connected during the transition and settle in quickly, talk to your provider today and make arrangements before moving in.