Bigblu Broadband is a UK-based internet provider that offers rural broadband to homes and businesses throughout Europe. They partnered with Kacific in 2021 to provide Kiwis with satellite and rural internet services, particularly in distant areas of New Zealand.
The company's Australasian headquarters in Brisbane will oversee the company’s expansion, which aims to reach 3500 consumers in the next 18 months.
Find out whether Bigblu is the right provider for you. Compare plans hassle-free with glimp’s comparison tool today!
As the newest competitor, Bigblu has a lot to offer in terms of speed, services, and installation to rural homes and businesses that have trouble connecting to the internet - more users from outside major cities can finally access the internet with faster download and upload speeds.
As some areas in NZ do not have fibre connections yet, going for satellite broadband will be the best “genuine alternative” to enjoy streaming videos, movies, and working from home.
Satellite connection is typically faster than the standard DSL internet, but it’s not as fast as cable streaming or fibre internet. It’s great for browsing, emailing, and watching movies online.
You will need someone to install a satellite dish at your property, as well as a modem inside your home with wires linking it to the satellite dish and, in most cases, a wireless router.
Anyone can get a satellite broadband service in NZ, particularly those who don’t have fibre connection yet.
4.6
Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.