Spark is among the largest broadband providers in NZ. They offer mobile plans, landline, and broadband for your home or business. Their internet plans include ADSL, VDSL, and Fibre, allowing them to serve all types of consumers who need a stable broadband connection.
To find out more of Spark’s latest deals, compare plans using our comparison tool here at glimp!
Spark's internet plans include a number of features that their loyal customers need. Because they also provide mobile and entertainment services, you can get a discount if you purchase a broadband and mobile plan together with Spotify Premium. This is ideal for those who don't want complicated billing as services are combined in a single bill.
Spark's fibre broadband solutions make it simple and easy to connect to fast and reliable broadband. Although some areas may not have fibre yet, Spark NZ, in collaboration with the government, is building more fibre infrastructure across the country to provide wider and better coverage.
You can pay for your plan on a weekly, fortnightly, or monthly basis, depending on your budget. Get unlimited broadband access up to 100Mbps download speeds, complete with a free modem for only $19.55 per week!
You can go to a fibre availability checker to know if your home is eligible for fibre.
Spark will forward your order to a local fibre company once you've signed up for fibre. They will coordinate with you to install fibre on your property. Prior to the installation date, they'll deliver the modem to you and other equipment.
You can also transfer your fibre connection from another service provider to Spark if you already have one.
You can easily select and change the speed of your fibre using your MySpark account. Your new speed will activate within 48 hours.
Fibre or wireless plans don't include a landline. This means that you’re unable to make phone calls from a landline, including 111 calls. If you require a landline, you can add one during the checkout process with additional fees.
4.6
Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.
Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job