Bigpipe Fibre

Bigpipe NZ is created with quick and easy broadband plan selections. All internet plans are limitless, naked, and filled with add-ons (including a free router if you commit to a 12-month contract).

Its naked UFB plans are among the fastest on the market, making them ideal for individuals who require a lightning-fast connection. Bigpipe fibre is only available to properties that already have access to fibre infrastructure. As the government expands this to more properties, getting connected will become much easier.

Compare New Zealand's leading broadband providers with glimp to see if Bigpipe internet is right for you.

Why sign up with Bigpipe Fibre?

Bigpipe fibre plans are basic and straightforward, so you won't have to ponder which option is perfect for you.

What's not to love about getting your first three months of your broadband plan free of charge when you sign up for any year-long contract with Bigpipe NZ? These simple solutions are appealing, especially if you've recently relocated.

Types of Bigpipe Fibre plans NZ

Starter

This is Bigpipe’s basic UFB. Get fibre with no data caps, simple sign-up, and excellent online assistance. You can get a free modem and connection fee on a 12-month contract.

$79 per month
100Mbps download speed
20Mbps upload speed

Expert

With faster uploads, you can share, stream, and play games with no data limits.

$89 per month
100Mbps download speed
100Mbps upload speed

Pro

High download speed. Quick upload speeds with no data limits.

$99 per month
200Mbps download speed
20Mbps upload speed

Elite

Bigpipe’s fastest fibre plan isperfect for big households and videoconferencing.

$109 per month
700 to 900Mbps download speed
400 to 500Mbps upload speed

Frequently Asked Questions

Can I keep using my old modem?

If you choose the 12-month contract option, you receive a complimentary Bigpipe Smart Modem. Additionally, you get a $99 Bigpipe Smart Modem when you sign up for one of their no-contract plans.

What are the best modem settings for Bigpipe Fibre?

Bigpipe modems are preconfigured to work with any of their plan— simply plug them in and go!

Here are the Bigpipe fibre settings for Starter, Expert, Pro, and Elite plans for manual configuration:

PPP Protocol: PPPoE
VLAN tagging: Disabled
PPP Username / password: anything, just not blank
Service name: [leave blank]
DNS servers: Obtain automatically

If you are switching from another UFB provider make sure that VLAN tagging is turned off (VLAN off, 0, -1) in your modem/router settings.

Can I switch from my DSL plan to Bigpipe Fibre?

If you’re located in a UFB-ready area, you’re eligible to upgrade to Bigpipe Fibre. You can also check fibre availability here at glimp.

Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

bree Bree , 2024-10-25

Was an amazing ecperience to finally take a leap for change with the best offer. Excellent customer service provided and the most amazing help in detail and understanding. Very grateful for the persistence and patience. Thank you kindly

Shelley Bruce , 2024-10-14

Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.

Victor Mokaraka , 2024-11-01

Philomena was efficient, patient and helpful. She had good data at hand to provide me with comparisons between what was offered and my current costs. She did a good job