Showing individual Nova Energy FIBRE broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

4

Any comments?

Overall very happy with the service provided. Communication was excellent and we have had no connection problems to date.

Nova Energy Broadband Reviews

Are these reviews helpful in considering your switch to Nova Energy broadband?


Glimp values the experience of Kiwis who have used our services to get Nova Energy broadband plans installed in their households. These experiences are important to us as they help our business grow and guides our future customers in making the switch to Nova Energy.


Nova Energy provides their customers with a one-stop-shop for all their utility needs, including broadband, power, gas, and phone plans. A bonus to switching to Nova Energy is the freebies, such as a free LG Smart TV that comes with the 24-month TV Bundle Plan. Ideal for new homes, Nova Energy can provide for all your needs at once with their bundle plans that include free credit, free modems and free home phones.


Find out if Nova Energy can offer you the best broadband speeds in your area. See how they fare compared to other internet providers in New Zealand.


Have you switched to Nova Energy using our comparison tool? We value all of your experiences - both good and bad - so we’d love for you to leave us a review! Click here to rate our service.


PLAN PRICE DESCRIPTION INCLUSIONS CONTRACT
Broadband Only $95/month unlimited ADSL/VDSL or Fibre Enjoy unlimited broadband with no fixed term or early termination fees.
  • Fibre customers can upgrade to Fibre Boost for an extra $14 per month
  • Powerful WiFi available on eligible fibre connections (excludes home phone customers)
  • No fixed term, no early termination fees
  • $15 delivery charge applies to modems
No fixed term
TV Bundle $95/mth for unlimited ADSL/VDSL or Fibre Get a 43-inch LG 4K Smart TV when you bundle broadband with electricity on a 24-month term
  • Your energy pricing will stay the same for the term of the plan unless there are changes to taxes, levies or government/regulatory changes or your pricing requires correction
  • Upgrade to a 50-inch TV for $299 or a 65-inch for $799
  • Fibre customers can upgrade to Fibre Boost for an extra $14 per month
  • Powerful WiFi available on eligible fibre connections (excludes home phone customers)
  • Only available to new residential broadband and energy customers at the same property. All services must be on the Plan
  • Early termination fees apply
  • $15 delivery charge applies to modems
24 month term
Multisaver Combos $75 per month The more services you have with Nova, the more you save all over
  • Available when you bundle with another eligible service
  • Includes Powerful WiFi on eligible Fibre connections
  • Upgrade to Fibre Boost ($89/month)
  • Available for ADSL/VDSL/Fibre connections
Bundle deal:
  • Endless mobile now $22/month per SIM for the first 12 months
  • Unlimited broadband from $75/month
  • Lower pricing for your electricity and natural gas
  • No fixed term, no break fees
  • Plus everything on the one easy bill
No fixed term


Choosing the right nova energy broadband plan from the options provided depends on your specific needs and preferences.


Here's a breakdown to help you make an informed choice:

  • Broadband Only ($95/month)


    Best to choose if you're primarily looking for a reliable and unlimited broadband connection without any additional bundled services.


  • TV Bundle ($95/month)


    You can choose this if you want to bundle your broadband with electricity and receive a free 43-inch LG 4K Smart TV on a 24-month term.


    Also great if you're looking for energy and entertainment services combined with your internet.


    Consider this if you're okay with a 24-month commitment.


  • Multisaver Combos ($75/month)


    Choose this if you prefer bundling multiple services, such as broadband, mobile, electricity, and natural gas, with the potential to save on each service.


    It offers flexibility and savings when you combine various services.


Other factors to consider when choosing between nova broadband plans are:

  • Service Needs


    Evaluate what services you require.


    If you only need broadband, the "Broadband Only" plan is suitable.


    If you want to combine energy and entertainment, the "TV Bundle" might be a good choice. If you want to bundle multiple services and potentially save on each, the "Multisaver Combos" is worth considering.


  • Contract Term


    Think about your commitment level. If you prefer flexibility, the "Broadband Only" and "Multisaver Combos" plans offer no fixed term. The "TV Bundle" has a 24-month commitment.


  • Entertainment


    Consider your TV needs. If you're in need of a new TV and are comfortable with a 24-month term, the "TV Bundle" offers a free 43-inch LG 4K Smart TV.


  • Bundle Discounts


    If you're looking to save money by bundling multiple services, the "Multisaver Combos" provides the opportunity to save on various services.


  • Delivery Charges


    Be aware of any delivery charges that may apply, such as the $15 delivery charge for modems mentioned.


Nova Energy Broadband Reviews FAQs

Is Nova Energy any good?

To determine if Nova Energy broadband is a good fit for your needs, it's advisable to conduct thorough research, read customer reviews, compare their offerings with those of other providers in your area, and, if possible, seek recommendations from people in your locality who have experience with Nova Energy's services.


Remember that personal preferences and needs play a significant role in assessing whether a provider is "good" for you.


Is Nova a good provider?

Nova Energy broadband provides high-speed internet, making it well-suited for various online activities, including streaming, online gaming, video conferencing, and general web browsing.


With download speeds of up to 846Mbps and upload speeds of 497Mbps, you can expect a fast and responsive internet connection that can handle multiple devices and data-intensive tasks simultaneously.


The reliability and performance of Nova Energy's broadband service can depend on factors such as your location and network infrastructure.


It's important to choose the right one among Nova broadband plans and that they align with your specific internet usage needs.


To determine if Nova Energy is a good provider for your internet needs, consider factors like service availability in your location, pricing, contract terms, customer support, and any additional features or services they offer.


Reading customer reviews and seeking recommendations from others in your area who have experience with Nova Energy's broadband service can also provide valuable insights into their overall service quality and customer satisfaction.


Who does Nova use for the internet?

Nova Energy broadband takes advantage of Nokia's advanced mesh technology, specifically Nokia Beacons, to enhance the WiFi experience for its customers.


These Beacons are designed to create a strong and consistent WiFi network that covers every corner of your home, eliminating the frustration of weak signals and interruptions, especially during activities like movie nights or online gaming.


When you choose Nova Energy's naked fiber broadband plan, you'll receive twin Nokia Beacons, which act as signal boosters, helping to ensure that your WiFi signal is powerful and reliable throughout your entire household.


Additionally, if you decide to bundle your Nova broadband plans with other services like electricity, natural gas, or mobile at the same address, Nova Energy offers the Broadband Multisaver Plan, which can potentially provide you with cost savings on multiple services while still benefiting from the enhanced WiFi coverage facilitated by Nokia's mesh technology.


Why comparing will help you save?

Comparing can help reduce your monthly costs significantly! By comparing different plans from the best providers in NZ, you can find a tailored result that matches your needs perfectly – it’s that quick and easy! And best of all – it’s free! In just a few minutes, you can switch to a comprehensive deal and start saving money today!


Why compare with glimp?

If you’re looking for a one-stop website for all your household utilities, you’re in the right place! Here at glimp, our first and foremost mission is to save our customers time and money. We give you personalised, unbiased and accurate results when you compare utilities with us. So whether you’re looking for a provider or wanting to switch to a new one, you can do it all at glimp.


About glimp

glimp is a comparison website for utilities such as broadband, power and gas. glimp has helped thousands of New Zealanders find the best broadband deals since January 2016. The glimp.co.nz broadband comparison and switching service is designed to help you save time and money by finding you the best broadband deal from the right provider, and at the best price.


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Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Charlotte Britton , 2024-07-24

Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.

Nik Ram , 2024-08-29

Awesome to deal and easy to get a hold of. The representative was very friendly and outlined every single detail in an precise and concise manner. Things did not take long at all and I'm very happy with the deal I got.

Mana kitia , 2024-10-16

Thanks Josh. A good savings for me and my family. That’s $30 a month saved and you were patient with me with all my questions. As a suggestion…. Please speak more slowly as I was a bit hard to understand at it E other than that…. Thank you